We respect your privacy and all of your information that you give us. We will share your personal data with third parties only in the event that it’s needed for payment processing.
Wavetraders.com website (Val Global ltd) collects information from users in several ways through the website.
• Personal information being collected via Website by wavetraders.com
• Personal information being collected via Website by third parties
• How we use the personal information collected
• Who we can share this information with
• Security procedures we use to protect our users’ personal information
• How we give rights to users in respect of the personal data
This Policy applies only to information collected through our Website and is not related to any information collected offline.
Personal data that we collect
There is no need to create an account and give consent to personal data processing when browsing through our free articles, chart comentaries or videos.
If you decided to create an account then you have to share some personal data with us so that we can provide you with access to our services.
During registration and payment process you will be required to provide us with :
• your email address
• your first and last name
• billing address
• postal code
• company name
• companies VAT
Some of the information above are not required, like Telephone, Company name and VAT. But other information’s are necessary for invoicing.
In some occasions we may use telephone number only if there is some urgent about your account, but only if we cannot reach your through email.
Paid users registered for our packages must provide payment information (name, credit card information or PayPal account information). This information is used for billing purposes only and is processed by PayPal, or Recurly payment provider. Please understand that when you are making a payment, we do not store your credit card information, but only Paypal and Recurly does, since you will be linked to their data base when making a payment through their checkout forms.
How personal information is collected
Device and location information
We collect the following information about the devices that you use to visit the site: IP-address of the device, operating system, browser version and location. This information is collected with google analytics and for on-line live chat support through Tawk.to.
Web beacons (Clear GIFs)
Links to other sites
We use Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone while it is being transmitted to wavetraders.com, PayPal, or recurly. While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure, encrypted connection has been established with the Website. We work hard to ensure that our Website is secure and that we meet industry standards.
We also do our best to protect user information offline. All of our users’ personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it. The servers that store personally identifiable information are located in a secure environment in a locked facility.
How personal information is used
We send all new users a welcome activation email to verify their email address.
Paid Users will also receive a notification email from PayPal or Credit card processor after the payment is made.
Announcements on email
On rare occasions it is necessary to send out service-related announcements or important newsletters. For instance, if our service is interrupted for a prolonged period or major functionality upgrade is released, we might send all users an email message. Also, we can sometimes use your email address when we send out website updates notification, so that you know when exactly when and what on the website has been updated.
When you open a support ticket we use your contact details as well as information about your device, server logs, a description of the problem along with any supporting materials (videos, screenshots) to help you resolve the issues.
We can store and disclose your information to law enforcement authorities, state or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes.
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, transfer and delete your data. You also have the right to object to certain ways your data is processed and to restrict such processing.
Cookies are small text files containing information from your visit to the website.
Cookies facilitate and simplify the interaction between the user and the website. They allow the website to remember the individual’s preferences and activity, thereby saving time and contributing to more efficient and user-friendly browsing.
None of the cookies used on our websites collect information that would reveal your personal identity.
For transparency’s sake, we have made a list of all of the cookies that we use and their purposes. Please keep in mind that by further use of this website you are agreeing with the use of the listed cookies.
Google Analytics is a service offered by Google that generates detailed statistics about a website’s traffic and traffic sources and measures conversions and sales.
The gathered information are not personally identifiable.
Those cookies have a validity of 2 years.
An example of the cookies: _ga, __utma, __utmb,__utmc, __utmz in __utmv.
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode.
This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Those cookies have a validity of 10 years.
An example of the cookies: Visitor_info1_Live, Use_Hitbox, SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics, VISITOR_INFO1_LIVE
Google maps associated cookies are used to display a user-friendly map and location designations.
Those cookies have a validity of 10 years.An example of the cookies: SID, SAPISID, APISID, SSID, HSID, NID, PREF
Those cookies have a validity of 5 years.
An example of the cookies: act, locale, lu, datr, csm
Those cookies have a validity of 5 years.
An example of the cookies: k, guest_id, auth_token_session, secure_session, twll, twitter_sess
HOW TO ENABLE OR DISABLE COOKIES?
Most modern browsers allow you to either accept or refuse all cookies, accept or refuse particular types of cookies or receive a warning when a website wants to store a cookie of your device. In addition, you can also delete the cookies that the browser has already stored on your device.
The changing of cookie settings is different in every browser. You can find detailed information by clicking “Help”, visiting http://www.aboutcookies.org, which gives details on the changing of cookie settings in all modern browsers.
For more information on cookies, check the Information Commissioner’s Guidelines >>
Viewing and correcting data
Each user can view and manage his/her personal data in the settings, at https://app.wavetraders.com/profile/account
You have the right to refuse to use our website and to delete your account. You need to contact us do so. We will respond to requests about this within a reasonable timeframe.
All of the points above are associated with law in Slovenia, country where company is registered.
Val Global d.o.o. reserves the right, at any time and without notice, to add, change, update, or modify these Terms and Conditions, simply by posting such change, update, or modification on the site and without any further notice to the subscriber. Any such change, update, or modification will be effective immediately upon posting on the site.
Company: Val Global d.o.o.
Address: Trg komandanta Staneta 008, 1000 Ljubljana
VAT number: SI 76868915
Last date of modified T&C: July 10, 2021
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